Business IT Alignment and SOA governance

Congratulation Bryan Mjaanes on successfully implementing SOA program at Zurich Insurance .

There was one slide that I really liked that in my opinion captured the Business IT Alignment problem quite well.




The diagram explains quite beautifully how the information flow and feedback mechanism's work for SOA governance. The link from Enterprise Architecture / SOA to Business Process in my view represents the two constituents in the Enterprise that need to be aligned and in my experience this link is generally the weakest link in the picture. What I have seen in Failed SOA cases is that the shadow IT(part of Business) will end up using SOA tools and technologies (webservices etc) and solve their business problem and keep on shouting to the world that they implemented an SOA architecture. See diagram below , This generally happens when the SOA program does not have a senior management buy in and the Enterprise Architecture group is really a figure head and not very powerful.